Meet the Maestros: Jonathan Anscombe, Kearney Partner

n this episode of Sensei Labs' "Meet the Maestro" series, Jay Goldman, CEO of Sensei Labs, interviews Jonathan Anscombe from Kearney.

Integrate your CRM with other tools

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How to connect your integrations to your CRM platform?

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Why using the right CRM can make your team close more sales?

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Topics covered:

  • Continuous transformation in organizations
  • The shift in technology's role in strategic transformation
  • Integration of data and real-time insights into organizational processes
  • Automating low-value work to focus on high-value strategic tasks
  • Evolutionary approach to technology adoption and partnerships in consulting

Introduction and Summary:

In this episode of Sensei Labs' "Meet the Maestro" series, Jay Goldman, CEO of Sensei Labs, interviews Jonathan Anscombe from Kearney. The conversation centers on the challenges and opportunities organizations face in the era of continuous transformation, as well as the evolving role of technology in strategic consulting. Anscombe shares insights on how Kearney helps clients align their people, processes, and technologies to navigate this new, fluid business landscape.

Anscombe notes that transformation has shifted from being a response to specific external triggers to becoming a continuous, agile process. Organizations now must be adaptable, using technology not only for operational improvements but also for strategic advantage. This involves a fundamental change in how businesses operate, moving away from fixed-point transformations (from "Point A to Point B") towards a state of ongoing evolution. Technology plays a crucial role in this process, particularly in enabling real-time insights, fostering collaboration, and supporting decision-making with data-driven intelligence.

Kearney, traditionally a strategic advisor, has evolved its consulting model to incorporate new technologies that enhance efficiency and provide clients with advanced tools to manage their transformations. Anscombe emphasizes the importance of integrating best-in-class technologies, such as data management and AI-driven platforms, into consulting engagements. This allows clients to automate low-value tasks and focus on higher-value, strategic initiatives, thus optimizing both the consulting process and the outcomes for clients.

One major challenge addressed is the need for organizations to adopt technologies that enhance flexibility without locking them into rigid systems. Anscombe explains that clients expect consulting partners to bring innovative technology solutions but remain wary of becoming overly reliant on any single tool. This has led Kearney to focus on identifying and working with flexible technology partners that can adapt to evolving business needs.

Anscombe further explores how real-time data and predictive analytics are becoming essential in managing organizational transformations. The ability to monitor progress and measure the impact of transformation initiatives in real-time has revolutionized how leadership teams make decisions. The use of platforms that provide these capabilities, such as Sensei Labs' Conductor, is highlighted as a key component in successful transformations, ensuring transparency and faster, more reliable results.

In concluding, Anscombe advises organizations embarking on transformation journeys to view the process as evolutionary, emphasizing the need for flexibility, adaptable partnerships, and the gradual development of capabilities. He stresses that over-specifying technology requirements upfront can be counterproductive, as both business needs and technology itself are continually evolving. The journey toward agility, he suggests, is itself an agile process, requiring organizations to build trust and collaboration with their technology and consulting partners over time.

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